Windows 10 Home (64-bit) + Microsoft Office Home&Student 2019.The Most Versatile Blu-ray, 8K, and 4K HDR Media Player for Windows.
I am writing to inquire about difficulties I'm experiencing with CyberLink Power Media Player 14, which came pre-installed and bundled with my HP laptop when I purchased the computer years ago. Power Media Player 14 served me very well until the week before last, when it stopped working. I now cannot play CD's or DVD's.See if you can Reset the app at Settings > Apps > Apps & Features > Power Media Player > Advanced Settings > Reset or Repair.
Dell Power Media Player Windows 7 Ended On
Support for Windows 7 ended on January 14, 2020We recommend you move to a Windows 10 PC to continue to receive security updates from Microsoft.Get Windows Media Player for your version of Windows, or learn how to play Windows Media files on your Mac. The new software was on CD. My computer had no problem installing the software, so it appears my computer's CD/DVD drive is working.I would be grateful for any help/advice. Thank you!Tech Support Guy System Info Utility version 1.0.0.9OS Version: Microsoft Windows 10 Home, 64 bit, Build 18362, Installed 20190822193951.000000-300Processor: Intel(R) Core(TM) i7-6500U CPU 2.50GHz, Intel64 Family 6 Model 78 Stepping 3, CPU Count: 4Graphics Card: Intel(R) HD Graphics 520, 1024 MBHard Drives: C: 930 GB (771 GB Free) F: 1862 GB (1699 GB Free) Motherboard: HP 80E6, ver 87. PowerDVD is the perfect solution for any media format.
Then run the system restore process. To do this:Select the Start button, and then type system restore.Select Create a restore point, and then in the System Properties pane, select System Restore.Follow the prompts to select the restore point just before the round of updates that seemed to trigger the problem. Learn about the features and how to fix problems.If Windows Media Player stopped working correctly after the latest updates from Windows Update, you can verify that the updates are the problem by using System Restore.
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